:root{color-scheme:dark;--bg:#10161e;--panel:#18212b;--border:#344352;--text:#e3ebf2;--muted:#a6b6c5;--accent:#74dfc1}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font:14px/1.5 system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}a,button,input{font:inherit}button{cursor:pointer}a:focus-visible,button:focus-visible{outline:2px solid var(--accent);outline-offset:3px}a{color:inherit;text-decoration:none}.ticket-app{display:flex;min-height:100dvh}.sidebar{width:252px;flex:none;padding:30px 16px 18px;background:#141d26;border-right:1px solid #293745;display:flex;flex-direction:column;position:sticky;top:0;height:100dvh}.brand{display:flex;align-items:center;gap:12px;padding:0 8px 35px}.brand img{width:132px;max-height:49px}.brand>span{color:var(--muted);font-size:12px;letter-spacing:1px;border-left:1px solid #3c4b59;padding-left:12px}.nav-label{font-size:10px;letter-spacing:1.7px;font-weight:650;color:#8193a5;padding:8px 14px 12px}.nav-item{border:1px solid transparent;background:transparent;color:#b6c4d0;min-height:44px;display:flex;align-items:center;gap:12px;width:100%;padding:10px 14px;border-radius:7px;margin:3px 0;text-align:left;font-size:13px}.nav-item.active{background:#203c36;border-color:#355c50;color:#9aedd2}.nav-item:hover{background:#1d2b36}.nav-item>span:nth-child(2){flex:1 1}.nav-item b{font-size:11px;font-weight:500;min-width:22px;text-align:center;color:#b5c4cd;background:#ffffff08;padding:1px 5px;border-radius:4px}.nav-dot{height:6px;width:6px;border-radius:50%;margin-left:4px;margin-right:4px}.nav-divider{border-top:1px solid #293745;margin:20px 12px 16px}.tiny-icon{font-size:10px!important;color:#758b9b}.sidebar-bottom{margin-top:auto}.preview-indicator{color:#9aaaaf;font-size:11px;padding:18px 12px}.preview-indicator>span{display:inline-block;width:5px;height:5px;background:#dcbd76;border-radius:50%;margin-right:6px}.account{padding:16px 6px 0;border-top:1px solid #293745;display:flex;align-items:center;gap:10px}.avatar{display:grid;place-items:center;background:#29483f;border:1px solid #3a6457;color:#a1e5ce;width:34px;height:34px;border-radius:8px;font-size:11px}.account>div{flex:1 1;min-width:0}.account strong{font-size:12px;font-weight:550;display:block}.account small{font-size:10px;color:#8498a8;display:block}.account>.anticon{color:#7b8d9b}.main-area{flex:1 1;min-width:0;display:flex;flex-direction:column}.topbar{height:74px;flex:none;border-bottom:1px solid #293745;display:flex;align-items:center;justify-content:space-between;padding:0 36px;gap:15px}.breadcrumb{font-size:12px;color:#8ea0b1}.breadcrumb>span{margin:0 12px;color:#526271}.breadcrumb strong{font-weight:500;color:#d0dce5}.topbar-right{display:flex;align-items:center;gap:8px;color:#9aabba;font-size:11px}.connection-dot{height:5px;width:5px;border-radius:50%;background:#e4bf71}.topbar-brand{font-weight:700;font-size:10px;letter-spacing:1.5px;border-left:1px solid #344352;margin-left:10px;padding-left:17px;color:#c9d5df}.page-content{max-width:1600px;width:100%;margin:0 auto;padding:38px 36px 26px}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:30px}.eyebrow{font-size:10px;letter-spacing:1.8px;color:#8b9dad;margin-bottom:9px;display:block}.eyebrow,h1{font-weight:600}h1{font-size:29px;line-height:1.3;letter-spacing:-.7px;margin:0 0 8px;display:flex;align-items:center;gap:12px}.heading-count{font-size:12px;letter-spacing:0;color:#a8bcc8;background:#1c2b36;padding:3px 8px;border:1px solid #30404d;border-radius:5px}.page-heading p{margin:0;color:#95a8b8;font-size:13px}.page-heading>.ant-btn{font-size:12px;height:38px}.metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:30px}.metrics>button{display:flex;align-items:center;flex-wrap:wrap;gap:14px;padding:21px 20px;background:#17212b;border:1px solid #2c3a47;border-radius:9px;text-align:left;color:var(--text);transition:border-color .15s}.metrics>button:hover{border-color:#536e70}.metric-icon{width:39px;height:39px;display:grid;place-items:center;border-radius:9px;font-size:17px}.mint{background:#244237;color:#8edac1}.blue{background:#25394d;color:#8cbee7}.amber{background:#3c3729;color:#dfbf7f}.metrics small{color:#a4b4c2;font-size:11px;display:block;margin-bottom:5px}.metrics strong{font-size:27px;font-weight:600;line-height:1.1;display:block}.metric-note{width:100%;font-size:10px;color:#768d9f;margin-top:2px;padding-left:53px}.tickets-panel{background:#151f28;border:1px solid #2d3c49;border-radius:10px;overflow:hidden}.panel-toolbar{padding:21px 20px 17px}.panel-title{font-size:14px;font-weight:550;display:flex;align-items:center;gap:9px;margin-bottom:19px}.panel-title>span:last-child{font-size:11px;color:#8096a8;font-weight:400;margin-left:3px}.panel-mark{width:3px;height:13px;background:var(--accent);border-radius:2px}.filters{display:flex;gap:10px}.filters>.ant-input-affix-wrapper{max-width:340px;margin-right:auto;height:38px}.filters>.ant-select{width:176px;flex-shrink:0;height:38px}.filters .ant-input{font-size:12px}.ant-table-wrapper .ant-table{background:transparent}.ant-table-wrapper .ant-table-thead>tr>th{font-size:10px;letter-spacing:1px;font-weight:550;color:#859aab;padding-block:13px}.ant-table-wrapper .ant-table-tbody>tr>td{padding-block:18px;vertical-align:middle}.ant-table-wrapper .ant-table-tbody>tr:last-child>td{border-bottom:0}.ticket-title{display:flex;flex-direction:column;align-items:flex-start;gap:5px;border:0;background:transparent;color:var(--text);padding:0;text-align:left;max-width:100%}.ticket-title strong{font-size:13px;line-height:1.6;font-weight:550}.ticket-title:hover strong{color:#93e6cd}.ticket-ref{font-size:10px;color:#7f99aa;font-family:ui-monospace,SFMono-Regular,monospace;letter-spacing:.5px}.ticket-sub{font-size:10px;color:#7c92a3}.status-tag{display:inline-flex;align-items:center;gap:7px;font-size:11px;white-space:nowrap}.status-tag>i{width:5px;height:5px;border-radius:50%;flex:none}.origin-cell>span{display:block;font-size:11px;color:#bdcbd6}.origin-cell small{display:block;font-size:10px;margin-top:4px;color:#7d94a6}.evidence-cell,.table-muted{font-size:10px;color:#8ca2b3}.evidence-cell .anticon{margin-right:4px}.queue-footer{border-top:1px solid #293845;padding:14px 20px;display:flex;align-items:center;justify-content:space-between;color:#7e94a6;font-size:10px;gap:12px}.footer-dot{margin:0 8px}.intake-note{display:flex;align-items:center;gap:13px;padding:22px 5px}.intake-icon{width:34px;height:34px;display:grid;place-items:center;background:#1b2b34;border-radius:8px;color:#8ab2c2;font-size:16px}.intake-note>div{flex:1 1}.intake-note strong{font-weight:500;font-size:11px;color:#b1c4d1}.intake-note p{font-size:10px;color:#758e9f;margin:4px 0 0}.intake-note>.ant-btn{font-size:11px;color:#b4c6d2}.app-footer{margin-top:auto;padding:22px 36px;border-top:1px solid #24333f;display:flex;justify-content:space-between;color:#637c8d;font-size:10px}.app-footer>span:first-child{font-weight:700;letter-spacing:1.7px;color:#8093a0}.app-footer>span:first-child>span{font-weight:400;font-size:8px;letter-spacing:1px;margin-left:7px}.ticket-drawer .ant-drawer-header{padding:24px}.drawer-title>span:last-child{font:14px ui-monospace,monospace;color:#c1d4df}.detail-heading{display:flex;align-items:center;justify-content:space-between;font-size:10px;color:#8ba3b3;margin:2px 0 18px}.detail-title{font-size:25px;line-height:1.4;font-weight:550;margin:0 0 15px;letter-spacing:-.4px}.detail-description{white-space:pre-wrap;color:#adc0cd;font-size:13px;line-height:1.9;margin-bottom:26px}.detail-controls{padding:18px 0 23px;display:flex;align-items:end;justify-content:space-between;border-bottom:1px solid #33414d;gap:12px}.detail-controls label{font-size:10px;color:#8fa7b8;display:flex;flex-direction:column;gap:6px}.detail-controls .ant-select{width:230px}.detail-controls>.ant-btn{font-size:12px}.detail-tabs{display:flex;gap:23px;border-bottom:1px solid #2c3d4a;margin-bottom:25px}.detail-tabs>button{border:0;border-bottom:2px solid transparent;background:transparent;color:#8fa7b8;padding:17px 0 14px;font-size:12px;min-height:44px}.detail-tabs>button[aria-selected=true]{border-color:var(--accent);color:#a1e6d2}.detail-tabs>button>span{font-size:10px;margin-left:6px;background:#293e48;border-radius:4px;padding:1px 5px}.section-title{font-size:10px;letter-spacing:1.6px;color:#8199aa;font-weight:550;margin:26px 0 17px}.origin-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px 24px;margin:0 0 30px}.origin-grid dt{font-size:10px;color:#768fa1;margin-bottom:5px}.origin-grid dd{font-size:12px;color:#d0dee7;margin:0;overflow-wrap:anywhere}.context-box{padding:16px;background:#121d26;border:1px solid #30414f;border-radius:7px}.context-box>span{font-size:11px;color:#91a9b9}.context-box pre,.payload{font:11px/1.8 ui-monospace,monospace;white-space:pre-wrap;overflow-wrap:anywhere;color:#a8c4d1}.payload{background:#111c24;border:1px solid #2d404f;border-radius:8px;padding:18px;max-width:100%;overflow:auto}.detail-note{color:#839eaf;font-size:11px;line-height:1.8;margin-top:20px}.artifact{display:flex;align-items:center;gap:12px;border:1px solid #344452;border-radius:7px;padding:16px;margin:12px 0}.artifact>.anticon{font-size:22px;color:#8eacbb}.artifact>div{flex:1 1;min-width:0}.artifact strong{display:block;font-size:12px;overflow-wrap:anywhere}.artifact small{display:block;color:#819aaa;font-size:10px;margin-top:4px}.artifact .ant-tag{font-size:10px}.history{padding-top:15px}.history strong{font-size:13px;font-weight:500}.history p{color:#92acbc;font-size:11px;margin:7px 0 4px}.history small{color:#6e8b9f;font-size:10px}.detail-loading{padding:100px 20px;text-align:center}.api-page{max-width:1080px}.api-page>.ant-btn:first-child{margin-bottom:24px;padding-left:0}.api-page>p{color:var(--muted);margin-bottom:28px}.api-operation{padding:24px;background:#17222c;border:1px solid #334553;border-radius:8px;margin:20px 0}.api-operation code{font-size:13px}.api-operation p{color:#9db1c1;font-size:12px;line-height:1.8;margin:18px 0 0}@media(min-width:1600px){.sidebar{width:274px}.page-content{padding:46px}.topbar{padding-inline:46px}}@media(max-width:1200px){.sidebar{width:222px;padding-inline:12px}.brand img{width:110px}.brand{gap:8px;padding-inline:5px}.page-content{padding:28px 23px}.topbar{padding-inline:23px}.filters>.ant-select{width:145px}.metrics{gap:10px}.metrics>button{padding:18px 14px}.ant-table-wrapper .ant-table-tbody>tr>td{padding-inline:12px}}@media(max-width:900px){.sidebar{width:190px}.brand{flex-direction:column;align-items:flex-start;gap:8px}.brand>span{border:0;padding:0;font-size:11px}.nav-item{padding:10px;font-size:11px;gap:8px}.page-content{padding:25px 18px}.topbar{padding-inline:18px}.metrics{gap:8px}.metrics>button{padding:14px 12px;gap:10px}.metric-icon{width:30px;height:30px;font-size:14px}.metric-note{display:none}.metrics small{font-size:10px}.metrics strong{font-size:23px}.filters{flex-wrap:wrap}.filters>.ant-input-affix-wrapper{max-width:none;flex-basis:100%;margin:0}.filters>.ant-select{flex:1 1}.topbar-brand{display:none}.ant-table-wrapper .ant-table-tbody>tr>td{padding-block:17px}.ticket-title strong{font-size:12px}.intake-note{align-items:flex-start}.intake-note .ant-btn{padding-inline:5px}.queue-footer{flex-wrap:wrap}.app-footer{padding-inline:18px}}@media(max-width:620px){.ticket-app{display:block}.sidebar{height:auto;position:relative;width:100%;padding:14px 18px;border-right:0;border-bottom:1px solid #2d3d4b}.brand{flex-direction:row;align-items:center;padding:0;gap:14px}.brand img{width:120px;max-height:36px}.brand>span{border-left:1px solid #3c4b59;padding-left:14px}.sidebar-bottom,.sidebar>.external-nav,.sidebar>.nav-divider,.sidebar>.nav-item,.sidebar>.nav-label,.sidebar>nav{display:none}.topbar{height:55px}.topbar-right{font-size:9px}.breadcrumb{font-size:10px}.page-content{padding:26px 14px 10px}.page-heading{margin-bottom:23px;gap:8px}.page-heading h1{font-size:25px}.page-heading p{font-size:11px}.eyebrow{font-size:8px;letter-spacing:1.4px}.page-heading>.ant-btn{font-size:11px;padding-inline:10px}.metrics{gap:7px;margin-bottom:23px}.metrics>button{padding:12px 9px;display:block}.metric-icon{width:27px;height:27px;margin-bottom:10px}.metrics small{font-size:9px;min-height:26px;line-height:1.4}.metrics strong{font-size:24px}.panel-toolbar{padding:17px 13px}.panel-title{font-size:12px;margin-bottom:15px}.panel-title>span:last-child{font-size:10px}.filters>.ant-select{min-width:0;font-size:11px}.ticket-title strong{font-size:12px}.ant-table-wrapper .ant-table-thead>tr>th{font-size:9px;padding-inline:10px}.status-tag{font-size:9px;gap:5px}.ant-table-wrapper .ant-table-tbody>tr>td{padding-inline:10px}.ticket-ref,.ticket-sub{font-size:9px}.queue-footer{padding-inline:13px}.intake-note{padding:19px 3px;gap:9px}.intake-note p{line-height:1.7}.intake-note strong{font-size:10px}.intake-note>.ant-btn{font-size:10px;white-space:normal;height:auto}.intake-icon{flex:none;width:28px;height:28px}.app-footer{font-size:8px;padding:18px 14px;gap:10px}.app-footer>span:first-child>span{display:none}.ticket-drawer .ant-drawer-body{padding:20px 17px}.detail-title{font-size:22px}.detail-heading{font-size:9px}.detail-tabs{gap:22px}.detail-controls .ant-select{width:200px}.origin-grid{gap:20px}.api-operation code{font-size:11px;overflow-wrap:anywhere}}.mobile-ticket-list{border-top:1px solid #293b49}.mobile-loading{padding:60px;text-align:center}.mobile-ticket{width:100%;border:0;border-bottom:1px solid #2b3c49;background:transparent;padding:19px 14px;text-align:left;color:var(--text);display:flex;flex-direction:column;gap:10px}.mobile-ticket:last-child{border-bottom:0}.mobile-ticket:hover{background:#1c2a34}.mobile-ticket-meta{display:flex;justify-content:space-between;align-items:center;gap:8px;width:100%}.mobile-ticket strong{font-size:14px;line-height:1.6;font-weight:550}.mobile-ticket-origin{font-size:10px;color:#91a9b9}.mobile-ticket-bottom{font-size:9px;color:#7994a7;display:flex;justify-content:space-between;align-items:center;gap:10px;width:100%}.mobile-ticket-bottom .anticon{margin-left:9px}.mobile-ticket .status-tag{font-size:10px}.login-shell{min-height:100dvh;padding:24px max(16px,6vw);background:radial-gradient(ellipse at 70% 30%,#183d3c 0,transparent 55%),#10161e}.login-brand{font-size:19px;font-weight:800;letter-spacing:2px;display:flex;gap:10px;align-items:center}.login-brand span{font-size:9px;font-weight:550;color:#9aabba;letter-spacing:1.6px;border-left:1px solid #2a3948;padding-left:10px}.login-card{max-width:440px;margin:6vh auto;padding:28px;border:1px solid #2a3948;border-radius:16px;background:#18212be8;box-shadow:0 24px 90px #0005}.login-card h1{font-size:32px;line-height:1.2;margin:24px 0 16px}.login-card p{color:#9aabba}.login-card .ant-steps{margin-bottom:24px}.login-card .ant-alert{margin-bottom:16px}.login-card .ant-otp{width:100%;gap:6px}.login-card .ant-otp-input{min-width:0;width:100%}.login-card .ant-collapse-header{padding-inline:0!important}.login-card .footnote{font-size:12px;text-align:center;margin-top:25px;margin-bottom:0}.login-actions{display:flex;gap:12px;justify-content:space-between;margin-top:16px}.authenticator-options{margin:16px 0}.authenticator-options p{font-size:12px;line-height:1.5}@media(max-width:700px){.login-shell{padding:16px}.login-card{padding:20px;margin:4vh auto}.login-card h1{font-size:28px}.login-card .ant-otp{gap:4px}.login-card .ant-otp-input{padding-inline:4px}.topbar-right .environment-label{display:none}}